KDW Architects and Engineers
Reducing
IT costs of an complex network while increasing reliability and
response time using both technical and management expertise
ENS
began by partnering very closely with KDW’s IT Support staff to develop
a business process and plan for problem reporting and resolution with
management support of prioritization. Planned, thoughtful investments
were made in technologies and technical people--implemented at a
controlled budgeted pace. Finally, annual reviews are conducted to
begin the process a new each year.
ENS provides company
owners with senior IT planning on both a technical and IT management
level bringing IT continuity to realize gains from long range planning
investments.
"ENS stabilized our existing
network, developed
a list of priorities, and implemented. Our new implementations went in
smoothly and without disruption. We are very pleased with our decision
to work with ENS."
Doug Diel
Senior Principal, KDW Architects and
Engineers
- Provide senior IT leadership during 5x company growth
expanding to multiple locations and increasingly complex technologies
- Upgraded
network from Windows NT v4.0 through Windows server
2003;
Exchange Server 5.5 through Exchange 2003 with multiple mail servers,
gateways, spam filters and virus filters.
- Led Telco provisioning and configured Cisco routers for
point to point connection to remote office
- Implemented multiple low cost Internet connections for
additional bandwidth and redundancy complete with firewall protection
- Implemented
Windows Mobile and Blackberry Enterprise Server solutions for real time
up to date email and calendaring to and from smart phones
- Implemented VPN for secure remote computing from the
Internet
- Implemented
and manage print tracking and accounting system for cost recovery of
(expensive) plotting of architectural drawings
- Designed and implemented disaster recovery plan and data
protection including multiple robotics changers
- Design
and manage FTP for business partners and remote company sites for file
sharing of architectural drawings and project files